Business IT Support

AIT Solutions provides reliable and efficient IT support services tailored for small to mid-sized businesses. Whether you need help setting up new systems, maintaining your existing infrastructure, or protecting your company data, we’re here to keep your operations running smoothly. Our services include network setup and maintenance, hardware repairs, software installations, data backup solutions, cybersecurity support, and remote troubleshooting. With flexible support plans and fast response times, we ensure minimal downtime and maximum productivity for your business. Focus on growing your company—we’ll handle the tech.

Here are the services we offer:

Hardware & Software Solutions

Reliable supply and setup of business-grade devices.

Backup & Disaster Recovery

Protect your data and ensure business continuity.

Server Racks & Cable Management

Organized cabling for maximum efficiency and airflow.

Audio Visual Systems

From classrooms to boardrooms, we design, install, and support AV systems.

Computer & Laptop Repairs

Fast turnaround repairs to minimize downtime.

Managed IT Services

Proactive monitoring, updates, and support for your IT infrastructure.

Office Relocation & Setup

Hassle-free IT moves, from cabling to device setup.

Server & Storage Solutions

Scalable infrastructure designed for your needs.

VoIP & Printer Setup

Cloud-based phones and reliable printing solutions.

Cloud Applications (O365, Salesforce, ERP)

Setup, configuration, and support for key business apps.

Intune & Modern Desktop Deployment

Secure, efficient device management and app deployment.

Network & Security Support

Secure Wi-Fi, firewalls, and network monitoring.

Project Turnaround Time at AIT Solutions

At AIT Solutions, we understand how important your time is. Most standard services like device setup, software installation, and basic troubleshooting can be completed within 1 to 2 business days. More complex tasks, such as hardware repairs or data recovery, typically take 3 to 5 business days, depending on the issue and part availability.

We always aim for a fast turnaround without compromising quality. You'll receive regular updates, and we’ll let you know upfront if any delays are expected.

Support & Policy Rules – AIT Solutions

At AIT Solutions, we believe technology should make life easier not harder. That’s why we offer friendly, transparent IT support for businesses and families.
• Every device gets a thorough check-in and clear documentation.
• You’ll receive a straightforward service quote before any work begins no hidden costs.
• Payment is only required after your service is complete and you’re satisfied.
• You’ll get regular updates on progress, and we’ll notify you of any delays.

Refund Policy – AIT Solutions

Your satisfaction is our priority. Because many IT services involve diagnostics or repairs, refunds are generally not possible after work is finished. If you’re unhappy, contact us within 7 days our team will investigate and, when possible, provide a rework at no additional charge.
We’re committed to finding solutions and treating every one with respect and fairness.

Privacy & Security – AIT Solutions

Your privacy and data security are our top priorities. We handle every device and all personal information with strict confidentiality and in accordance with Australian privacy law. All customer data whether stored temporarily for recovery or transferred as part of a service is protected, never shared with any third party without your explicit consent, and securely deleted when no longer needed.

We continually review our processes to keep devices and information safe from unauthorised access, loss, or misuse. If you have any questions about how your information is handled, please contact us your trust matters most.